FAN GUIDE

Don't forget to save your tickets to your mobile device before you arrive for race day!

To download your tickets, please follow these steps:

Step 1: Download the NASCAR Tracks App and accept the permission requests.
Step 2: Set Talladega Superspeedway as your favorite track.
Step 3: Click the "Tickets" tab to log into your account.
Step 4: Select "View My Tickets"
Step 5: Add to your mobile wallet.
To expedite the process, please have your tickets pulled up in your mobile wallet when you walk up to the gate.

If you are securing your ticket/admission within a protective holder on a lanyard, please ensure the barcode is completely visible in a clear area.

When approaching the metal detectors, please remove any large metal objects (cell phones, keys, cameras, etc.). You do not need to remove your hat, jacket, belt, wallet, watch, or other objects of similar size, unless instructed to do so. If carrying coins, please remove them prior to entry to avoid detection of these items. Weapons of any kind are strictly prohibited in grandstand/tower seating as well as the Talladega Garage Experience ; however, knives are permitted provided the blade does not exceed 3 inches (knives longer than 3 inches in length when closed or longer than 6 inches in length when open remain prohibited)

Wait for Gate Staff to instruct you to walk to the body screener, one person at a time. If the device detects something, you may be asked to re-check your pockets and will be scanned again. Once you are screened, please proceed to the bag check station and again to the gate for your ticket to be scanned.

You and your belongings will be searched upon entry into Talladega Superspeedway. We suggest you review our Allowed/Prohibited Items list before arriving on property, and approaching the gates. By tendering your ticket and entering the grandstand/facility, you consent to such searches and waive any related claims that you might have against Talladega Superspeedway, its members and/or subsidiaries, officers, employees, agents, sponsors, trustees, receivers, successors and assigns, parent companies, related or affiliated companies and all of their shareholders and directors, and sanctioning bodies. If you elect to not consent to the searches, you will be denied entry to the grandstand/facility. Every guest must pass through a security checkpoint. Re-entries are permitted with valid ticket, but all guests will be re-screened. All gates at Talladega Superspeedway are ADA accessible.

All seating areas at Talladega Superspeedway are SMOKE FREE. This includes cigarettes, pipes, cigars, electronic cigarettes and vapes (with or without nicotine). Designated smoking sections are located throughout the concourses. See below for locations.

Designated smoking areas are available in the Talladega Garage Experience Presented by Coolray.

To ensure a safe, comfortable and enjoyable experience for all guests, the following has been established. Each guest is responsible for:

• Showing respect to all guests, speedway employees and their property
• Following all instructions of speedway personnel
• Complying with all local, state and federal law while on speedway property
• Refraining from:
  • Sitting in a reserved seat without the appropriate ticket
  • Unruly, disruptive, verbally abusive, threatening or illegal behavior
  • Foul, abusive or obscene language, gestures, acts, signs or their display on clothing
  • Displaying any item that could impede sight lines, TV broadcast or on-track competition or contains inappropriate, controversial, prejudicial, obscene or offensive symbols, slogans, language or imagery. Displays of the confederate flag are strictly prohibited on TSS property
  • Throwing objects within the grandstands or onto the racing surface
  • Possession of items not allowed for gate entry
  • Intoxication to the point of impairment or resulting in irresponsible behavior, putting yourself and others at risk
  • Fighting, taunting, harassing or threatening other guests
  • Attempting to interfere with on-track competition
• Observe no smoking in all seating areas, inside the entry plaza admission gates, on the Party Patio, in the elevator and general concourse areas. Smoking is only permitted in marked areas of the concourses and Party Patio.
• Complying with all published infield and outside camping rules.
• All persons entering the speedway are subject to reasonable search to protect the safety of the public and ensure compliance with this Code of Conduct.
• Items intended for sale or trade may not be brought onto speedway property, including the parking lots, without a written agreement with the speedway.
• The unauthorized resale of tickets in, on or around speedway property is not permitted under any circumstances. Persons caught selling tickets in violation may have their tickets and rights to future tickets to events revoked. To avoid counterfeit or stolen tickets, please purchase tickets through authorized speedway ticket outlets only.

Speedway management reserves the right to amend these items and has final determination in what is included in each.

Guests are responsible for their own behavior and the behavior of guests who they have provided admissions to. If speedway staff or law enforcement personnel need to respond and intervene on any of the above prohibited behaviors, those found in violation of this Code of Conduct may be subject to ejection without refund. Violations may result in the loss of ticket renewal privileges to future events and/or arrest.

With your help, every guest will have a positive and memorable experience here at Talladega Superspeedway.

Fan Info Hotline

• Have a question? Please call our information hotline at 256.761.4976.
• The Fan Info Hotline is available 8:00 AM - 6:00 PM Thursday through Sunday of race week only.

24-Hour Security Hotline

• All emergency issues should be reported by calling 911. 
• In case of emergency or if you are in need of assistance, call 256.315.4584.

Texting Service

• *Need help? Send a text message to 69050.
  1. Type TSSFAN
  2. Press (space)
  3. Type in your issue or need, along with your location
  4. Press SEND

*Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel.
Mobile Terms of Service
Twilio Privacy Statement

• Examples of issues that should be resolved using our texting service include but are not limited to:
  • Seat maintenance or seat cleanliness issues
  • Campsite maintenance or cleanliness issues
  • Restroom/portable restroom maintenance or cleanliness issues
  • Disorderly fans and unruly behavior
  • Issues that could impact the safety of you or any of our fans
• Our texting service is available 24 hours beginning Thursday through Sunday of race week only. Standard SMS/MMS rates apply.

We accept Visa, MasterCard, Discover, and American Express credit cards. Payment by check, money order, traveler's checks and cash are only accepted prior to race week. NO CASH OR PERSONAL CHECKS WILL BE ACCEPTED ON RACE WEEK.

SUNDAY GRANDSTANDS

• Lincoln Grandstand: D, F, G
• Anniston Grandstand: E, F
• O.V. Hill North Grandstand: EE, GG, MM, SS, TT
• O.V. Hill South Grandstand: C, E, M, O, R
• Birmingham Grandstand: A, C

SUNDAY TOWERS

• O.V. Hill North Tower: E, F, G, K, M
• Tri-Oval Tower: S, T, U, W
• O.V. Hill South Tower N, O, P, Q, R, S, T, U
• Birmingham Tower: F
• Moss-Thornton Tower: C, D, E, F, G, H
• Talladega Tower: B, F, G, H, I

2-DAY GRANDSTANDS

• Gadsden Grandstand: E, G, M, O

2-DAY TOWERS

• Lincoln Tower: A, B, C, D, E, F
• Tri-Oval Tower: B, C, E, H, I, K, L
• O.V. Hill South Tower Extension: N, O, P, Q, R, S, T

We offer FREE transport around the property via golf carts for those with disabilities at numerous pick-up locations. Should a disabled guest need transportation from a location other than one of these designated pick-up spots, please have a family member or companion visit one of our Guest Services Fan Information Booths to request transportation.

The use of these carts is restricted to the disabled guest and one companion so that we may assist everyone. For the safety of all guests, disability assistance will not be operational for 45 minutes immediately following the conclusion of the event due to a high volume of pedestrian traffic; TSS staff will determine when conditions are safe to resume operations.

This is a FREE service courtesy of Talladega Superspeedway. Please no tipping.

Please expect to wait during peak times. Due to the high volume of requests received at various times, it is not guaranteed that transportation can be arranged from locations that are not one of our designated pick-up spots. For a full view of all ADA Shuttle Services pick-up locations, see the map here.

For a full view of all ADA Shuttle Services pick-up locations, see the TSS facility map here.

Guests with disabilities who have purchased ADA wheelchair accessible seating will receive a TSS ADA Parking reserved car tag for use during the event.

These ADA Parking lots are located behind O.V. Hill North Tower/Tri-Oval Tower (ADA Lot 3) and O.V. Hill South Tower (ADA Lot 1) next to Legend's Village. A limited number of ADA Lot 3 spaces are available for purchase by calling 877.Go2.DEGA (877.462.3342).

Other guests with disabilities who have a state-issued disabled license plate or placard may park in our ADA Parking area close to Entrance Plaza 1 (ADA Lot 4).

This area is FREE and is first come, first served. This area will fill up very quickly, so guests are advised to arrive extremely early on race days.

See map below. Law enforcement will be monitoring all ADA parking areas to ensure proper use. For a full view of all Disability Guest Shuttle Service pick-up locations, see the TSS facility map here.

Guests are welcome to bring their own wheelchairs or electric convenience vehicles (ECV) scooters for individual personal mobility assistance across the property and up into the grandstands.

An ECV is defined as a single-person, commercially manufactured electric vehicle (i.e. HoverRound, Jazzy, Rascal, Scoot, etc.).

We do not provide wheelchair or ECV rentals. Guests needing to rent a wheelchair may contact the Greater Talladega Area Chamber of Commerce before their arrival at 256.362.9075 for a referral to a local medical rental supply company.

Have questions about disability service or other fan amenities that we provide? Do not hesitate to ask a member of our staff or visit one of our Fan Information Booths located throughout the property during the weekend.

If you are having difficulty accessing our website, please click here or contact 877.462.3342

• Chicagoland Speedway
• Darlington Raceway
• Daytona International Speedway*
• Homestead-Miami Speedway*
• Iowa Speedway
• Kansas Speedway
• Martinsville Speedway
• Michigan International Speedway
• Phoenix Raceway
• Richmond Raceway
• Talladega Superspeedway
• Watkins Glen International

Fans may exchange tickets for any NASCAR event with the exception of NASCAR Cup Series Championship event at Homestead-Miami Speedway.  Only tickets for the DAYTONA 500 event may exchange into the same event the following year.  I.e. If the DAYTONA 500 is postponed, DAYTONA 500 ticket holders may exchange their tickets for any participating event or the following year’s DAYTONA 500.

Upon completion of the rescheduled event, the account holder has 60 days to contact the ticket office at the venue where the race event was postponed by completing the website request form below. Once the form is submitted, a ticket agent will assist you with the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 12 participating venues. A ticket agent will contact you as soon as possible with consideration for the new event date you have requested.

Please call 877.Go2.DEGA (877.462.3342) with any questions.

Eligible regular grandstand tickets may be exchanged for any future NASCAR race at a participating venue within one (1) year of the original event date or for the same race the following year, excluding the DAYTONA 500 and NASCAR Cup Series Championship event at Homestead-Miami Speedway. Only current DAYTONA 500 tickets can be redeemed for the next year’s DAYTONA 500 as well as NASCAR Cup Series Championship for the same event the next year. Eligible tickets must be redeemed within 60 days of completion of the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted time frame set forth, the exchange opportunity will expire.

Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.

The Main Ticket Office at Talladega Superspeedway can be reached by calling 877.Go2.DEGA (877.462.3342).

Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Complete the request form below or contact the track ticket office to inquire about the eligibility of your grandstand ticket(s).

Please call 877.Go2.DEGA (877.462.3342) with questions.

The Weather Protection Program only covers regular grandstand tickets.

No.

Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR Craftsman Truck Series, NASCAR O'Reilly Auto Parts Series or NASCAR Cup Series races at the venues listed.

The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date.  Delayed races regardless of the length of delay are not eligible, including if the event completes after 11:59 PM.

The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.

The date and time of the event(s) listed are subject to change by Talladega Superspeedway and/or sanctioning body of the particular event. The holder assumes responsibility for verifying the dates and times of the event(s) prior to travel or other arrangements in connection with the event(s). Talladega Superspeedway is not responsible for lost or stolen tickets.

INFIELD

Tunnel 3  will be used throughout the weekend to load infield guests. Tunnel 3 opening time is TBD on Wednesday of race week and remains open through 11:00 AM the following Monday.

Wednesday:

• Staging begins at 8:00 AM
• If you arrive beforehand, please use one of our three free camping areas (North Park, South Park, or West Park C) to stage in until this time.
• Infield campers may load in on a first-come, first-served basis.

OUTSIDE THE TRACK

• Staging for entry into campgrounds outside of the track begins the Saturday morning before race week.
• All campgrounds outside of the track open Monday morning of race week. This includes all reserved campgrounds AND free campgrounds.
• These gates operate on a first come, first served basis.

VEHICLES

• All motorhomes, RVs, and vehicles must be parked in your assigned spot (if applicable). Fire lanes must be open at all times. Vehicles blocking lanes established by TSS will be towed at owner's expense.

SPEAKERS / QUIET TIME

• All internal and external sound systems must be maintained at a reasonable level and facing inward toward your camping spot. Quiet Time will be enforced from midnight - 6:00 AM in designated areas. Speakers and generators must be turned off during Quiet Time.

FOLLOWING THE RULES

• State and Talladega County Health Department rules must be obeyed. No dumping waste or wastewater onto the ground or into holes on TSS property. Illegal activities that violate TSS rules are grounds for immediate removal from the premises. Tickets, passes and admissions will be confiscated and are non-refundable. Violators may be subject to further disciplinary action.

Re-printing or purchasing additional admissions? Visit one of our ticket booth locations during the specified times.

Infield Ticket Booth Hours: 

Main Ticket Office Hours*:

*Campers on the west side of the facility (West Park A, West Park B, West Park C and Pecan Grove) should use the Main Ticket Office for service needs. 

SCAFFOLDING / PLATFORMS

• No temporary scaffolding is allowed; this includes scissor lifts. Ladders and platforms must be permanently attached to vehicles. Platforms may be no higher than 12 inches above the manufacturer's roof line.

FIREWORKS / WEAPONS

• No fireworks (including flying lanterns) or weapons of any kind are permitted. This includes firearms, sporting knives, swords, or any other items restricted by Local, State or Federal law.

SIGNAGE

• No advertising signage is permitted on vehicles or camping set-ups without prior approval by Talladega Superspeedway.

FLAGS / CANOPIES

• Flags in the infield must be lowered during on-track activities. If you are leaving your spot to enjoy the race from an infield viewing area, please lower your flags beforehand.
• The top of a flagpole may not exceed a maximum height of 15 feet from the ground surface. Flagpoles or other similar objects are NOT permitted within 20 feet of an overhead electrical line.
• For your own safety and that of other fans around you, metal flagpoles are not permitted to be erected on Speedway property.
• Only non-metallic flagpoles are permitted (fiberglass, PVC, vinyl). Steel, aluminum, and other metal flagpoles are not permitted.
• Displays of the confederate flag or obscene/indecent flags are strictly prohibited.

DRONES

• Unmanned Aerial Vehicles (UAVs), also known as drones, are strictly prohibited. Track personnel may remove anyone using a UAV on the premises and confiscate the UAV until the event is over.

Unauthorized vehicles include, but not are not limited to the following:

• Golf carts
• Dune buggies
• Segways
• Riding barstools
• Dirt bikes
• Riding coolers
• Electric bicycles
• Electric or gas scooters of any kind
• All-terrain vehicles (ATVs, UVs, or ATCs) or any off-road recreational vehicles

POLICIES AND ADMISSIONS

WHAT'S INCLUDED

• The purchase of an infield spot comes with your digital camping pass and 2 infield wristbands, which are needed for infield admission. If you purchase additional infield wristbands ($135 each if purchased before race week) or a Tow Vehicle Pass ($83.25), those items will also be included with your package. Each camping pass must be affixed to the front windshield via the adhesive; if not, the pass will be considered void and will be confiscated.
• Additional wristbands or Tow Vehicle Passes may be purchased at the Infield Ticket Booth outside of Tunnel 3 when you arrive.

DRIVE-OUT POLICY

• If you wish to drive out of the infield in a vehicle and re-enter anytime during the weekend, you must purchase a $83.25 Tow Vehicle Pass. Customers must have a valid TSS infield wristband, and vehicles must have a valid Tow Vehicle Pass for re-entry. Please use Tunnel 3, North Tunnel, or South Tunnel for entry and exit.

WHAT'S A TOW VEHICLE

• Any vehicle (excludes motorcycles, golf carts, scooters, ATVs, RVs, etc.) which can be driven or any double-axle trailer. Single-axle trailers do not require a Tow Vehicle Pass. Tow Vehicles must fit in your spot or in the designated overflow parking for your campground (if applicable). No refunds will be provided for Tow Vehicle Passes.

ADDITIONAL WRISTBANDS

• Need to purchase additional infield wristbands ($135 each if purchased before race week) for your group? Call 877.Go2.DEGA or visit the Infield Ticket Booth outside of  Tunnel 3. Open from 8:00 AM - Midnight Wednesday through Saturday, and from 2:00 PM to start of race on Sunday. Please purchase any additional wristbands BEFORE attempting to enter the infield.

GUESTS WITH GRANDSTAND TICKETS

• Camping in the infield but also have grandstand/tower tickets? Please review our grandstand guide of permitted and prohibited items.

Note: No weapons of any kind are allowed in the grandstands. This includes all pocket knives. Please remove before entering the gates to your seats.

SPACE AND AMENITIES

TENT/CAR SPOTS

• Spaces for tent and car camping in  Grounds Blue and Grounds Yellow are approximately 20' x 20'.

RV SPOTS

• Spaces for RV camping in Grounds Green, Red, Orange and Yellow RV are approximately 20' x 40'.

LARGER RV SPOTS

• Spaces in Frontrunner's Club I and II are approximately 18' x 50'.
• Spaces on Talladega Boulevard and Eastaboga Boulevard are approximately 18' x 40'.
• Spaces in Purple RV Campground are approximately 20' x 45'.
• Spaces in the new Finish Line Premium RV, Alabama Gang Superstretch RV, and Frontrunner's Club II Premium campgrounds are approximately 22' x 50'.

GROUNDS WITH HOOK-UPS

• Shared water hookups are provided in the first 2 rows of Frontrunner's Club I and II.
• Full hook-ups (50-amp power, water, sewer) are available in Finish Line Premium RV and Purple RV Campground.
• 50-amp power and water hook-ups are available in Alabama Gang Superstretch RV and Frontrunner's Club II Premium.
• Please come prepared with any adapters/extensions needed to enjoy these amenities.

PORTABLE TOILETS & TRASH BARRELS

• These are located throughout the campgrounds. Please leave them in the areas where they are placed; this allows our vendor to service them more efficiently. To order a portable toilet for your space, please call 205.655.5546

INFIELD SHOWERS

• There is one infield shower house (open 24 hours) located in Grounds Green near Turns 3 and 4.
• Mobile showers can be found in Grounds Red near Turns 1 and 2 and near Grounds Orange adjacent to Talladega Blvd. Hours for the mobile showers will be posted at each location.

PROPANE SERVICES

• Suburban Propane, an Official Partner of Talladega Superspeedway and NASCAR, will provide convenient on-site propane-filling services ensuring campers stay fueled throughout race weekends. Suburban Propane:Suburban Propane: 256-819-9252

QUIET TIME

WHAT IS QUIET TIME

• Quiet Time is designated in certain campgrounds from midnight to 6:00 AM. During this time, please do not use generators or speakers. For campgrounds in which there is no designated Quiet Time, we ask campers to remain respectful of their neighbors during the overnight hours.

CAMPGROUNDS WITH QUIET TIME

• Campgrounds with designated Quiet Time are as follows: Frontrunner's Club I and II, Frontrunner's Club II Premium, Finish Line Premium RV, Alabama Gang Superstretch RV, Grounds Yellow, Grounds Yellow RV and Grounds Green.

CAMPGROUNDS WITHOUT QUIET TIME

• Campgrounds with no designated Quiet Time are as follows: Talladega Boulevard, Eastaboga Boulevard, Grounds Red, Grounds Orange and Grounds Blue.

POLICIES AND ADMISSIONS

CAMPING PASS INFO

• All reserved outside camping spaces come with two passes. The large (top) pass is for your RV (motorhome, travel trailer, fifth wheel, etc.), and the small (bottom) pass is for a tow or companion vehicle. These passes MUST be attached to a vehicle windshield.

VEHICLE INFO

• Note that a truck or other vehicle pulling a travel trailer or fifth wheel is considered an RV. In this situation, a camping pass would be placed on the vehicle, not the travel trailer or fifth wheel. The second pass will need to be placed on your tow or companion vehicle, if applicable.

TENT CAMPING VEHICLE INFO

• For guests who are tent camping, two vehicles (car, van, pick-up, SUV, etc.) are allowed per space. All vehicles must have a camping pass for the reserved camping areas.

RV DESCRIPTION

• All vehicles and items brought must fit in your reserved space. One RV per space. An RV is a vehicle or trailer with cooking facilities with on-board power source, toilet facilities with on-board holding tank, potable water supply system including faucet, sink and holding tank, and heating and/or AC separate from the vehicle's engine.

ADDITIONAL TOW VEHICLES

• One additional tow/companion vehicle pass may be purchased per reserved space for a $44.40 fee, if the vehicle can fit inside the space. Purchase at the Main Ticket Office inside the International Motorsports Hall of Fame or at the infield Ticket Booth during race weekend hours. Vehicles without a sticker must park in a free campground or the overnight parking area located outside of Tunnel 3.

GUESTS WITH GRANDSTAND TICKETS

• Please review our grandstand guide of permitted and prohibited items.
• Note: No weapons of any kind are allowed past the gates. This includes all pocket knives. Please remove before entering the gates to your seats.

SPACE AND AMENITIES

SPACE SIZE

• Spaces in South Parks A-D, West Parks A and B and Pecan Grove are approximately 20' x 40'. Spaces in East Park, Winner's Walk I and II, Legend's Lane and Champion's Corner are approximately 20' x 50'.

FREE CAMPING

• All guests must have a Sunday NASCAR Cup Series ticket to enter the free campgrounds. These campgrounds are first come, first served, and spots are not reserved. TSS staff and security reserve the right to enforce this policy. Reserving or holding space is not permitted.

WATER HOOK-UPS

• Water hook-ups are provided in Legend's Lane, Winner's Walk I and II, and Champions Corner. Please be prepared to bring all items needed to connect water to your RV.

PORTABLE TOILETS & TRASH BARRELS

• These are located throughout the campgrounds. Please leave them in the areas where they are placed; this allows our vendor to service them more efficiently. To order a portable toilet for your space, please call 205.655.5546

SHOWER HOUSES

• Permanent shower houses are located outside of Turn 1 in South Park, and in Winner's Walk II.
• Porta Kleen Mobile Showers (18 private shower stalls with remote dressing rooms) are complimentary for guests in West Park A, Pecan Grove, and West Park B.

QUIET TIME

WHAT IS QUIET TIME

• Quiet Time is designated in certain campgrounds from midnight to 6:00 AM. During this time, please do not use generators or speakers. For campgrounds in which there is no designated Quiet Time, we ask campers to remain respectful of their neighbors during the overnight hours.

CAMPGROUNDS WITH QUIET TIME

• Campgrounds with designated Quiet Time are as follows: South Parks, Pecan Grove, West Park A, East Park, Winner's Walk I and II, Legend's Lane and Champion's Corner.

CAMPGROUNDS WITHOUT QUIET TIME

• Campgrounds with no designated Quiet Time are as follows: West Park B, North Park and West Park C.

Because we have so many campers with us during race week, it is extremely important that all guests stay safe. Please see below for important safety information.

GENERATORS

• Avoid carbon monoxide poisoning when using generators.
• Never use a generator or heater inside RVs, tents, trailers or similar areas, even when using fans or opening doors and windows for ventilation. Deadly levels of carbon monoxide can quickly build up in these areas and can linger for hours, even after the generator has shut off.
• Follow the instructions that come with your generator. Locate the unit outdoors and far from RVs, tents, trailers, doors, windows and vents that could allow carbon monoxide to come indoors.
• Get fresh air right away if you start to feel dizzy or weak.

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FIRE HAZARDS

• Never ​store fuel for your generator in RVs, tents or trailers. Gasoline, propane, kerosene and other flammable liquids should be stored outside of these areas in properly labeled, non-glass safety containers. Do not store them near a fuel-burning appliance, such as a natural gas water heater.
• Before refueling the generator, turn it off and let it cool down. Gasoline spilled on hot engine parts could ignite.

FAN INFO HOTLINE

• Have a question? Please call our information hotline at 256.761.4976.
• The Fan Info Hotline is available 8:00 AM - 6:00 PM Thursday through Sunday of race week only.

24-HOUR SECURITY HOTLINE

• All emergency issues should be reported by calling 911.
• In case of emergency or if you are in need of assistance, call 256.315.4584.

TEXTING SERVICE

• Need help? Send a text message to 627227.
  • Type TSSFAN
  • Type in your issue or need, along with your location
  • Press SEND
• Examples of issues that should be resolved using our texting service include but are not limited to:
  • Seat maintenance or seat cleanliness issues
  • Campsite maintenance or cleanliness issues
  • Restroom/portable restroom maintenance or cleanliness issues
  • Disorderly fans and unruly behavior
  • Issues that could impact the safety of you or any of our fans
• ​Our texting service is available 24 hours beginning Thursday through Sunday of race week only. Standard SMS/MMS rates apply.