2021 GEICO 500 Weekend Update

Thank you for your continued support of Talladega Superspeedway! We remain grateful to have the best fans in sports. 

Due to the ongoing COVID-19 pandemic, we want to provide you with some important Spring 2021 event updates for the GEICO 500 on April 25 and the NASCAR Xfinity Series/ARCA Menards Series doubleheader on April 24. We recognize that many factors, including your ability to travel, may have recently been impacted. We want you to understand your options as you make decisions related to attending the 2021 GEICO 500 weekend. Please carefully READ YOUR OPTIONS BELOW BASED ON YOUR SPECIFIC WEEKEND EXPERIENCE and review the seating and camping protocols that will be in place. 

We continue to work with our local, state, and health officials regarding fan attendance. More specific event details, including seat assignments and health and safety measures will be available closer to the event. All tickets, admissions, and camping passes will be delivered via Tickets @ Home.

We truly appreciate your loyalty and support. Should you have any questions or concerns, please call us at 877.Go2.DEGA (877.462.3342) for assistance. 

For information about cancelled experiences and closed areas, please visit www.talladegasuperspeedway.com/assistance 

  • In order to safely host fans, a key part of our plan includes reducing venue capacity to allow for socially distanced seating. As a result, your tickets may be relocated, but we will work diligently to find seat locations as close to your original purchase as possible and to accommodate as many fans as possible who have already purchased.  

    Additionally, any general admission tickets will be converted to reserved tickets to ensure proper social distancing. Once you receive your reserved location via email, you will have the option to relocate. Additional details on how to relocate will be communicated once the reseating process is complete. 

    Opt-out request deadline was February 23rd. Questions? Please call us at 877.Go2.DEGA.

    *Please note that the credit on your account will automatically be applied to any currently scheduled Payment Plans for Talladega Superspeedway, including any remaining tickets or camping in unaffected areas for the April weekend or any current order for the Fall 2021 Talladega weekend. 

  • In order to safely host fans, the following protocols will be implemented for infield and outside camping, as well as frontstretch seating 

    • All RVs must be self-contained as shower facilities will be closed. Due to this, tent camping is not permitted. 
    • Parties will be limited to six people per campsite. 
    • Duration of stay for both infield and outside camping will be 5 nights, with entry beginning on Wednesday, April 21. Campers are welcome to stay through Monday morning, April 26. 
    • Pricing for some camping orders will be reduced due to changes resulting from updated safety protocols. Credit will be added to your account if this impacts your order.  
    • Capacity in frontstretch seating will be limited to allow for socially distanced seating. As a result, seats may be relocated for guests with inventory on their account, but we will work diligently to find you a seat location as close to your original purchase as possible and to accommodate as many fans as possible who have already purchased. 

    See more information about camping guidelines here. Additional camping updates may be communicated at a later date. 

    Opt-out request deadline was February 23rd. Questions? Please call us at 877.Go2.DEGA.

    *Please note that the credit on your account will automatically be applied to any currently scheduled Payment Plans for Talladega Superspeedway, including any remaining tickets or camping in unaffected areas for the April weekend or any current order for the Fall 2021 Talladega weekend. 

  • In order to safely host fans, the following protocols will be implemented:    

    • All RVs must be self-contained as shower facilities will be closed. Due to this, tent camping is not permitted. 
    • Parties will be limited to six people per campsite.  
    • Duration of stay for camping will be 5 nights, with entry beginning on Wednesday, April 21. Campers are welcome to stay through Monday morning, April 26. 
    • Pricing for some camping orders will be reduced due to changes resulting from updated safety protocols. Credit will be added to your account if this impacts your order.  
    • Capacity in frontstretch seating will be limited to allow for socially distanced seating. As a result, seats may be relocated for guests with inventory on their account, but we will work diligently to find you a seat location as close to your original purchase as possible and to accommodate as many fans as possible who have already purchased.

    As we prepare to host NASCAR events with limited capacity, we want to understand your camping experience. Please complete our form using the button below by FEBRUARY 23, 2021 and review your options: 

    Opt-out request deadline was February 23rd. Questions? Please call us at 877.Go2.DEGA.

    *Please note that the credit on your account will automatically be applied to any currently scheduled Payment Plans for Talladega Superspeedway, including any remaining tickets or camping in unaffected areas for the April weekend or any current order for the Fall 2021 Talladega weekend. 

  • The Talladega Garage Experience will not be included in packages or sold as an upgrade with reserved grandstand tickets. As a result, guests who purchased TGE admissions will receive a credit for the amount paid, plus an additional 20%, on your account. No action is needed to receive this credit. 

    If you are still committed to attending the event WITHOUT your previously purchased Talladega Garage Experience admissions, no action is needed at this time 

    SIGN UP: NEW, MODIFIED TALLADEGA GARAGE EXPERIENCE: A limited number of new, standalone admissions for reserved tables (sold in groups of four) will be available to purchase that provide access to modified areas in the Talladega Garage Experience. Access to the following will be closed: garage bay viewing areas, Driver Introductions, Pit Road, Kids Zone, and Victory Lane. Additional closures may be communicated at a later date. Existing ticket holders will have the first opportunity to purchase prior to the general public. Please sign up for the waitlist belowand a representative will reach out to you. Guests must choose between this option and existing inventory  

    Previous ticketholders only may sign up for this pre-sale opportunity. 

      

    *Please note that the credit on your account will automatically be applied to any currently scheduled Payment Plans for Talladega Superspeedway, including any remaining tickets or camping in unaffected areas for the April weekend or any current order for the Fall 2021 Talladega weekend. 

  • Updates to hospitality packages, race day experiences, and camping orders will be made to reduce guest travel to and from different areas during events. Pricing for some hospitality packages and camping orders will be reduced due to changes resulting from these updated safety protocols. Credit will be added to your account if this impacts your order. 

    Opt-out request deadline was February 23rd. Questions? Please call us at 877.Go2.DEGA.

    *Please note that the credit on your account will automatically be applied to any currently scheduled Payment Plans for Talladega Superspeedway, including any remaining tickets or camping in unaffected areas for the April weekend or any current order for the Fall 2021 Talladega weekend. 

  • SELF-CONTAINED RVS ONLY ALLOWED 

    To reduce the potential for crowds in social or common areas, all camping spots are for self-contained RVs (motorhomes, 5th wheel travel trailers, and bumper-pull travel trailers) only. This requires each RV to have proper cooking facilities with an on-board power source, toilet facilities with on-board holding tank, potable water supply system including faucet, sink and holding tanks, and heating and/or air conditioning separate from the vehicle’s engine. 

    All campground shower facilities will be closed.   

    NO TENT CAMPING 

    Because campground shower facilities will be closed, we are not able to accommodate tent camping for this event. 

    PRACTICE SOCIAL DISTANCING 

    Please keep in mind, these are extraordinary times, and while we want to continue to bring fans out to the races, we must do so in a safe manner. Hopefully soon we will be back with social gatherings, but in the meantime, please respect those around you and remain at your campsite. 

    • Camping guests will be instructed to stay in their designated reserved space and at least six feet away from other campers. 
    • While in the spot and remaining socially distant (6’) from other camping guests they will not be required to wear a mask, face shield or other face covering. 
    • Face coverings must be worn anytime a camping guest is not in their campsite. 
    • Signage will be visible throughout the campground regarding social distancing and other protocols camping guests must abide by. 
    • If camping in an area where there is an empty spot adjacent to your assigned spot, guests should not use the empty space for parking, gathering or any other activities. 
    • Entertainment that promotes social gatherings is not allowed; stages, bars, compounds, circling the wagons, DJs, live bands, loud sound systems, etc. will be strictly prohibited. 
    • Grilling is allowed at your designated site with your individual group. 
    • All campground shower facilities will be closed. Camping spots are for self-contained RVs only. 
    • Enjoy the races but be responsible and respect the enhanced social distancing rules. 

    DURATION OF STAY 

    Duration of stay for both infield and outside camping will be 5 nights, with entry beginning on Wednesday, April 21. Campers are welcome to stay through Monday morning, April 26. 

    MASKS/FACE COVERINGS 

    While at your campsite, feel free to relax and enjoy the races as usual. When leaving your campsite, fans must wear a face covering at all times. 

    QUIET TIME ENFORCED IN SOME AREAS 

    To help reduce the temptation to gather and celebrate, Quiet Time will be enforced in the following camping areas from Midnight to 6:00 AM throughout the weekendSuperstretch RV, Finish Line Premium RV, Gecko Frontrunner’s Club II, Allison Motorhome Ridge, Farmer Motorhome Overlook, Bonnett Corporate Motorhome Summit, and GEICO South Park Reserved A-D. 

    Quiet Time will not be enforced in Talladega Blvd, Eastaboga Blvd, or GEICO Grounds Red. 

    Our hope through these additional safety precautions is that we will all be back racing as normal sooner than later. For now, we must take extra measures to ensure the safety of all fans. 

    ENTERTAINMENT ACTIVITIES POSTPONED 

    At this time, to limit social gatherings, Talladega will not open social areas or provide entertainment such as the Big One on the Blvd and Saturday Night Infield Concert. We look forward to hosting similar activities at future races.  

    For now, campers should remain at their assigned campsites and adhere to social distance requirements and track policies. 

    RV PARKING INSTRUCTIONS 

    All RVs are required to back into designated spots. Guest services and security personnel will be onsite to assist with parking.   

    • In order to keep a safe and healthy environment, all recreational vehicles must park in the same direction. 
    • RVs are to be parked on the right side of each campsite (RVs and motorhomes must back into reserved space). 
    • The entry to your recreational vehicle must face the left of your campsite. This will avoid sharing of open space between all camping guests in the campgrounds. 
    • If camping in an area where there is an empty spot adjacent to your assigned spot, guests may not use the empty space for parking, gathering or any other activities. 

SIGN UP FOR GRANDSTAND TICKET INFORMATION

Please provide your information below and we will contact you when more Sunday grandstand ticket options become available.

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FAQs

AT WHAT OTHER TRACKS CAN I USE THE EVENT CREDIT?

Ticketholders may use the 120% credit toward a future NASCAR-sanctioned event at any NASCAR-owned track through 2022, subject to availability. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:

  • Auto Club Speedway
  • Chicagoland Speedway
  • Darlington Raceway
  • Daytona International Speedway
  • Homestead-Miami Speedway
  • Kansas Speedway
  • Martinsville Speedway
  • Michigan International Speedway
  • Phoenix Raceway
  • Richmond Raceway
  • Talladega Superspeedway
  • Watkins Glen International
WHEN WILL MY EVENT CREDIT BE APPLIED TO MY ACCOUNT?

Our ticketing team is hard at work processing both credits and refunds, and all efforts are being made to expedite that process. Please be patient; your credit will be posted to your account as soon as possible.

If that credit is not allocated to another event by June 1, 2021, it will be automatically applied to your Spring 2022 renewal. 

For more information regarding credit, please call us at 877.Go2.DEGA (877.462.3342). 

I STILL WANT TO ATTEND THE GEICO 500. WHEN WILL I KNOW WHERE MY NEW SEATS ARE LOCATED?

As a result of venue capacity being limited to allow for social distancing, your seat may be relocated, but we will work diligently to find you a seat location as close to your original purchase as possible. 

Threseating process is expected to be complete by March 29, 2021, at which point you will be able to view your new seats on your ‘My Tickets’ account. 

HOW DO I GET A REFUND INSTEAD OF AN EVENT CREDIT?

The refund request deadline was March 18th.

For more information regarding event credits and refunds, please call us at 877.Go2.DEGA (877.462.3342).

HOW WILL I RECEIVE MY REFUND?

Refunds will be processed back to the credit card used on the original order. Refunds could take up to a minimum of 30 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.

For more information regarding event credits and refunds, please call us at 877.Go2.DEGA (877.462.3342).

WILL THIS AFFECT MY RENEWAL RIGHTS?

No. As a 2021 ticket holder, you have the first right to keep your same seat or campsite or next year’s event. Your renewal rights will be applied to the original seat or campsite you purchaseprior to the social distance reseating process.  

If you deferred your 2021 order to 2022, then your renewal order is locked in and completed; no further action is needed. 

WHY ARE SOME CAMPGROUNDS CLOSED FOR THIS EVENT WEEKEND?

To reduce the potential for crowds in social/common areas, all campground shower facilities will be closed. As a result, we will not be able to accommodate tent campers or open our free campgrounds. Additionally, ALL CAMPERS ON TALLADEGA PROPERTY MUST HAVE SELF-CONTAINED RVS with toilet facilities on board, as well as other amenities. 

Some infield grounds may also be located within NASCAR's secure competition area, which will need to be kept clear to follow protocols designed to  keep drivers, teams, industry members, and fans safe. 

MY OUTSIDE CAMPGROUND IS CLOSED, BUT I ALSO HAVE SUNDAY TICKETS. WHAT DO I NEED TO DO?

You will receive a 120% credit for your camping spot and any other contents of your order affected by closings. 

Our seating capacity has also been reduced to allow for social distancing, and fans will receive new seat assignments for the GEICO 500 on Sunday, April  25. Your new seat assignments will likely be different, but we will make every attempt to place you in comparable seating as close as possible to your  existing seats. 

If you would like to opt out of attending this April and move your entire camping + tickets order to Spring 2022please COMPLETE THIS FORM by  FEBRUARY 23, 2021. 

If you have more questions or need assistance, please call us at 877.Go2.DEGA (877.462.3342). 

WHAT ARE THE CAMPING PROTOCOLS IN PLACE FOR OCTOBER?
DO YOU FORESEE ANY OTHER CHANGES TO EVENT WEEKEND?

​As we continue to work with our local and state public health officials, there may be changes to event offerings and the protocols for the event. If any changes occur, we will update all ticket holders via email, social media, and our website.

WILL TAILGATING BE ALLOWED? WILL I BE ABLE TO BRING MY COOLER BACK TO THE TRACK?

In accordance with safety protocols and procedures, LIMITED TAILGATING will be allowed on Sunday, April 25 prior to the GEICO 500. Tents and grills will not be allowed, and only groups who traveled together will be allowed to tailgate together at their parking spot while adhering to social distancing guidelines. 

Soft-sided coolers (maximum size of 14”x14”x14”) will be permitted in grandstand/tower seating. More info about permitted and prohibited items is still  to come. 

HOW DO I GET A REFUND FOR THE REST OF MY RACE WEEKEND TRAVEL?

 Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.

I BOUGHT TICKETS THROUGH ANOTHER SOURCE, CAN I STILL GET AN EVENT CREDIT OR REFUND?

Any event credits or refunds will only be made to the ticketholder on file with the speedway. If tickets were purchased through a third party, please contact them directly for information on their refund policy.