As a result of the Coronavirus’ impact on our nation and the President’s declaration of a National Emergency, we have taken actions to protect the safety of our fans, competitors and the sport’s stakeholders. As announced, the events at Talladega Superspeedway scheduled for April 24-26, 2020 have been postponed. At this time, the rescheduled date has not been determined.
Tickets for the April 24-26, 2020 events will be honored on the rescheduled event date, and no further action is necessary if you plan to attend on the new event date. Alternatively, ticketholders may elect to receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a different future event, including, but not limited to, grandstand seating, infield, camping, fan hospitality, and Talladega Garage Experience ticket types. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for a NASCAR sanctioned event at any NASCAR-owned track other than the 2020 Talladega Superspeedway race on the rescheduled event date, subject to availability.
Elections must be submitted within 30 days following the release of the rescheduled event date.
Q: What date will the postponed 2020 Talladega Superspeedway event(s) be scheduled for?
A. NASCAR, along with track officials, are currently reviewing the event schedule and will announce a new date as soon as possible
Q: If I’m unable to attend the rescheduled date what are my other options?
A. We are happy to offer ticketholders an event credit towards a future NASCAR sanctioned event at any NASCAR-owned track other than the rescheduled 2020 Talladega Superspeedway event date. Event credits will be in the amount paid for all admissions including grandstand tickets, infield, camping, fan hospitality, Talladega Garage Experience, etc. plus an additional 20% credit on top of your paid amount, and fans can elect to use this credit instead of attending the rescheduled event date at Talladega Superspeedway. If fans are unable to attend another event in 2020 or 2021, we will accept requests for refunds. Event credits or refund requests must be submitted within 30 days following the rescheduled event date announcement.p>
Q: At what other tracks can I use the event credit?
A. Ticketholders may use the 120% credit toward a future 2020 or 2021 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability, with the exception of the rescheduled 2020 Talladega Superspeedway event date where ticketholders’ original tickets will be honored instead. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:
- Auto Club Speedway (2021)
- Chicagoland Speedway (2020 and 2021)
- Darlington Raceway (2020 and 2021)
- Daytona International Speedway (2020 and 2021)
- Homestead-Miami Speedway (2021)
- Kansas Speedway (2020 and 2021)
- Martinsville Speedway (2020 and 2021)
- Michigan International Speedway (2020 and 2021)
- Phoenix Raceway (2020 and 2021)
- Richmond Raceway (2020 and 2021)
- Talladega Superspeedway (2020 and 2021)
- Watkins Glen International (2020 and 2021)
Q: What do I need to do to get an event credit towards 2020 or 2021 events?
A. Complete the event credit form, which will be available starting Monday, March 16 to select the new event in 2020 or 2021 that you wish to attend, subject to availability. You may also complete this form if you’d like to let us know you’ll be attending the rescheduled Talladega Superspeedway event date instead of using the event credit. A ticket representative will contact you to assist with your event selection.
Q: Will I be able to purchase the same driver package I had in 2020?
A. Unfortunately, we are unable to guarantee at this time the same driver package as this year. Track staff will work closely with the teams to determine driver availability and options to host a driver Q&A the following year.
Q. Can I get a refund instead of an event credit?
A. Ticketholders on file will have the option for an event credit including an additional 20% credit to a future NASCAR sanctioned event at a NASCAR-owned track for 2020 or 2021, or they may choose to attend the rescheduled event date with their original tickets. Ticketholders requesting a refund must complete the refund request form beginning on Monday, March 16, within 30 days following the rescheduled event date announcement. All requests will be reviewed and, if approved, refunds will be made as soon as possible. Refunds could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take up to a minimum of 60 days to show on your credit card. If tickets were paid using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: I'm a spring renewal guest. How does this affect my renewal rights?
A. To retain your renewal rights for the Spring 2021 event date, Spring 2020 renewal guests can elect one of the following:
- Attend the rescheduled event date for the original Spring 2020 weekend.
- Select the available 120% event credit to be used towards a different future NASCAR-sanctioned event at a NASCAR track in 2020 or 2021.
If a guest elects to be refunded instead of using the event credit or attending the rescheduled event date, renewal rights for the Spring 2021 race weekend are forfeited.
Q: I bought tickets through another source, can I still get an event credit or refund?
A. Any event credits or refunds will only be made to the ticketholder on file with the speedway up to 30 days following the rescheduled event announcement.
Q: Can I get an event credit for my campsite as well?
A. Any paid admission - including, but not limited to, grandstand seating, camping, fan hospitality and Talladega Garage Experience admissions - that were purchased in advance on the ticketholder’s account will be eligible for an event credit or refund.
Q: How do I get a refund for the rest of my race weekend travel?
A. Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.
Q: Does this only apply to NASCAR events?
A. No, any event sold directly by the speedway will have the same process as listed above.