IMPORTANT UPDATE FOR THE OCTOBER 2-4 WEEKEND

We hope you and your family have remained safe and healthy during the COVID-19 pandemic. Thank you for your overwhelming patience and support. At this time, we are planning to safely welcome fans back to 'Dega in accordance with guidelines from state and local government, medical professionals, and public health officials. In order to provide the best and safest possible experience during the October 2-4 weekend, new safety protocols and procedures will be in place. 

To reduce potential for crowds in social or common areas, our seating and camping capacity has been reduced. Fans will not be in attendance in frontstretch seating on Friday or Saturday, and the duration of stay for campers has been reduced to three nights. As a result, areas and offerings listed below will be closed or unavailable.

 

CREDIT/RELOCATION/OPT OUT/REFUND INFORMATION

CREDIT
Account holders affected by these closings will automatically receive credit for the amount of their purchase, plus an additional 20% of the amount paid. If you choose to keep the 120% credit option, no further action is needed at this time. Please note that credits will be processed at a later date. The credit can be used toward securing tickets for the 2021 October race weekend or toward any NASCAR event at a NASCAR-owned track in 2020 or 2021, upon availability.

*Accounts with payment plan schedules will receive credit for the current amount paid as of August 27, 2020. 

RELOCATION
For some campers affected by closings, relocation to an alternate campground may be possible, upon availability. Please call us at 877.Go2.DEGA if interested in relocation.

OPT OUT
This option is provided to customers who would prefer to opt out of the October 2-4 race weekend and apply the entire purchase amount towards their regular camping spot to the same event in 2021. To select this option, please complete and submit the form using the button below.

COMPLETE THE OPT-OUT FORM

REFUND
If you prefer to receive a 100% refund, requests must be submitted by October 9, 2020. Please submit the form using the button below. All refund requests will be reviewed and, if approved, refunds could take a minimum of 60 days to show on your credit card.

REQUEST A REFUND

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CLOSED OR UNAVAILABLE AREAS/OFFERINGS


  • RACE TICKETS + UPGRADES
    • Saturday tickets for the Gander Trucks/Xfinity Series doubleheader
    • Friday General Admission tickets
    • Talladega Garage Experience
    • Unrestricted Weekend VIP
    • Sunday VIP Experience
    • FanVision/Scanner rentals
  • INFIELD CAMPING
    • Gecko Frontrunner's Club I
    • Finish Line Premium RV
    • GEICO Grounds Green
    • GEICO Grounds Orange
    • GEICO Grounds Yellow (Tent & RV)
    • GEICO Grounds Blue
  • OUTSIDE CAMPING
    • Pecan Grove
    • GEICO West Park A
    • GEICO West Park B
    • GEICO East Park
    • Tent Camping in GEICO Reserved South Parks A-D
  • FAN HOSPITALITY
    • Pit Road Club
    • Busch Balcony
    • Fan Suite access on Friday and Saturday
  • PARKING
    • Saturday Preferred Parking
    • Saturday VIP Parking
    • Saturday ADA Parking
  • FREE CAMPING
    • GEICO North Park
    • GEICO West Park C
    • GEICO South Park

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FREQUENTLY ASKED QUESTIONS

Q: At what other tracks can I use the event credit?

Q: When will my event credit be applied to my account?

Q. How do I get a refund instead of an event credit?

Q: How will I receive my refund?

Q: WILL THIS AFFECT MY RENEWAL RIGHTS?

Q: WHY ARE SOME CAMPGROUNDS CLOSED FOR THIS EVENT WEEKEND?

Q: MY OUTSIDE CAMPGROUND IS CLOSED, BUT I ALSO HAVE SUNDAY TICKETS. WHAT DO I NEED TO DO?

Q: What are the camping protocols in place for October?

Practice social distancing

Entertainment Activities Postponed

Entry & Pre-Screening

Reduced Number of Nights and Guests

Self-Contained RVs & Amenities

How to Park your RV

Q: Do you foresee any other changes to event weekend?

Q: Will tailgating be allowed? Will I be able to bring my cooler back to the track?

Q: How do I get a refund for the rest of my race weekend travel?

Q: I bought tickets through another source, can I still get an event credit or refund?