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FAN INFO HOTLINE

Fan Info Hotline

  • Have a question? Please call our information hotline at 256.761.4976.
  • The Fan Info Hotline is available 8:00 AM - 6:00 PM Thursday through Sunday of race week only.

24-Hour Security Hotline 

  • All emergency issues should be reported by calling 911. 
  • In case of emergency or if you are in need of assistance, call 256.315.4584.

Texting Service

  • Need help? Send a text message to 69050.
    1. Type TSSFAN <space>
    2. Type in your issue or need, along with your location
    3. Press SEND
  • Examples of issues that should be resolved using our texting service include but are not limited to:
    • Seat maintenance or seat cleanliness issues
    • Campsite maintenance or cleanliness issues
    • Restroom/portable restroom maintenance or cleanliness issues
    • Disorderly fans and unruly behavior
    • Issues that could impact the safety of you or any of our fans
  • ​Our texting service is available 24 hours beginning Thursday through Sunday of race week only. Standard SMS/MMS rates apply.