FAN INFO HOTLINE & 24-HOUR SECURITY HOTLINE
Fan Info Hotline
Have a question? Please call our information hotline at 256.761.4976.
Fan Info Hotline is available 8:00 AM - 6:00 PM Thursday through Saturday and 8:00 AM - 3:00 PM on Sunday of race week only.
24-Hour Security Hotline
In case of emergency or in need of service assistance, you can call 256.315.4584.
Need help? Send a text message to 69050!
1. Type TSSFAN <space>
2. Type in your issue or need along with your location
3. Press send
Making the trip to 'Dega? If you would like important weather and other special event information sent directly to your phone via text, please text "TSSFAN Subscribe" to 69050.
Examples of issues that should be resolved using our texting service include but are not limited to:
Seat maintenance or seat cleanliness issues
Campsite maintenance or cleanliness issues
Restroom/Portable Restroom maintenance or cleanliness issues
Disorderly fans and unruly behavior
- Issues that could impact the safety of you or any of our fans
*Please note all emergency issues should be reported by calling 911*
Text service is available 24 Hours beginning Thursday through Sunday of race week only.
Note: Standard SMS/MMS rates apply.
FAN INFORMATION BOOTHS
DISABLED GUEST INFORMATION
TRAM SERVICE & TALLATAXI
CODE OF CONDUCT
GOLF CART POLICY
Please call 911
24-HOUR SECURITY HOTLINE
FAN INFO HOTLINE
Thursday - Saturday / 8:00 AM - 6:00 PM
Sunday / 8:00 AM - 3:00 PM
Call or text to request pick-up.
$5 per seat (per ride)